30 Days Money Back Guarantee

At Tivihub, we want to ensure that you are 100% happy with our service. If you have any technical queries, do not hesitate to contact us. Our tech team will not leave your side until you’re watching TV! However, if you feel the service you purchased are not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make thnigs right.

Although we’d love to know where things went wrong, or how we can improve, follow the steps below for full refund within 30 days of your date purchase. If the 30 days has been passed and you have a problem you can contact ay time via our chatbox on Tivihub or via Email to fix your problem.

Requesting a Refund Steps

1. Use the contact us form to request the refund
2. Use the same email address you use to buy our services.
3. include your invoice number